Opening TimesWe offer evening and daytime appointments to suit your busy lifestyle. You can now use our online diary to book your online video physio appointments. For any face to face appointments and sports massages, please call us on 0333 3010205. Due to the current pandemic we have some additional information we need to collect to keep everyone safe. If you have any questions please call our Admin Manager, Ayesha, to answer any questions and to check availability.
What happens at my first appointment?
Your first appointment will last approximately one hour, this makes sure we have the time to assess, diagnose and explain your injury fully while starting your treatment plan and your recovery from day 1. We will start by asking you some simple questions about your injury, pain or concerns. This helps us to understand your pain, do some testing so that we can give you an accurate diagnosis and then take the time to explain what this means to you, what our treatment options are and give you appropriate timescales for healing or recovery. We always encourage lots of questions so feel free to ask us anything! Finally, we will get you on your road to recovery and start your treatment instantly to ensure we get you back doing the things you love without being worried about making things worse.
Frequently Asked Questions
Who are our typical physiotherapy clients?
We treat active people over the age of 40 of are serious about getting better and committed to their rehab.
Where are we located?
We are located within Mearns Castle Golf Academy in Newton Mearns (G77 5RR) and Largs yacht Haven in Largs (KA30 8EZ).
Is Physio right for me?
Not sure if Physio is the right thing for you? Why not book a FREE Fit for Physio appointment. A 10 minute consultation where you get to meet one of our physios and chat about your pain, needs or goals. We will then advise you as to whether this is something we can help with. No risk and no cost.
Do I need a GP referral?
Not usually, unless your own private health insurance requires it. In most cases you can self-refer. We work closely with GPs and hospital consultants (both NHS and private) and we are recognised by all of the major health insurance companies. Doctors often prescribe pain relief and rest. They do this because they have limited time to assess you fully. That’s how we can help.
Can I use my health insurance?
Of course, we would be delighted to receive payment through your insurance provider, after all isn’t that what insurance is for. All our physiotherapists are chartered physio’s registered with the CSP and HCPC, which satisfies most insurance companies. We are also registered with the majority of companies to be a provider as well. Normally we require a pre-authorisation number and your membership/policy number before treatment. We will do the rest of the admin from here on, so you can relax and focus on your recovery.
What clothing should I wear
Appropriate clothing will help us to assess the problem fully and develop the very best treatment plan for you.
For an upper body assessment please bring a vest/t-shirt/crop-top or bra for females.
For a Lower body and lower back assessment please bring a pair of shorts.
It is also helpful if you can bring the footwear you exercise in regularly.
What is physio?
Physiotherapy is a profession whose aim is to encourage and support the return to normal following illness, surgery, disease or trauma. This is often described as ‘rehabilitation’. So whether your problem is a sprained ankle, back pain, a stroke, a sports injury, an injury at work or many other different conditions, there will be a physiotherapist to help you get better. We specialise in helping active people aged 40 plus get back to enjoying the activity they love without reaching for pain relief and without worrying about surgery. We understand the frustration and concern that niggling pain brings and if it is intense enough to disturb your sleep we know how much that can affect your quality of life.
How can it help me?
We use a number of different techniques including manipulation and mobilisation, massage, exercise programmes, ultrasound, taping and acupuncture. Physiotherapy is science based and so all our treatments are supported by the latest evidence and research. Our current rehabilitation protocols combined with traditional physiotherapy, and sport science ensure you have the perfect combination to get relief your pain and get back to the optimal version of you. Reassurance and education about a problem will also give you the confidence to get back to your normal activities quickly and effectively.
I’m not an athlete or into sports can I still benefit from physiotherapy?
Of course! We treat all types of injuries, aches and pains. After all we are specialists in making you better and that means not having to take pain relief, worry about the need for surgery or making things worse or being able to get on with enjoying your life again.
How long will an appointment last?
Your first appointment will last 1 hour. This allows us plenty time to get to know you and your pain. We will then be able to do some specific tests, give you a diagnosis and explain in detail what it means for you. We will then also be able to get you started on the road to recovery with your treatment plan. We will email your exercises to you if needed and make sure you have the opportunity to ask any questions. Easy as that!
What should I bring?
To assess your injury fully and give you the best advice we will need to expose the injured area. Appropriate clothing will help us to assess the problem well and develop the very best treatment plan for you.
Upper body & back:
Vest/T-shirt/Appropriate crop-top or bra for females
Lower body & lower back:
How can I pay?
We accept all major cards, cash and checques. You can even pay in advance and save money with our package deals.
How can I book?
We realise life is busy so we have made booking your physio appointment easy. You can check our availability and book online, call us on 0333 301 0205, or email firstname.lastname@example.org. The choice is yours!
Our 0333 301 0205 number is free for landlines and mobiles. Open 8am-10pm 7 days per week.
If you need to cancel the appointment, please try to give us 24 hours notice and we can do our best to re-arrange. Cancellations made on the day of the appointment will be charged at 50% and non-attendance will be charged at 100% of the fee.
100% Satisfaction Guarantee!
Our Guarantee to you: 100% Customer Satisfaction! At Optimal Physio we back our ability to help you recover faster, provide a first class service and help you achieve your goals. Should you for any reason be unsatisfied with your session, we will happily refund your full money for your session. No questions asked. Contact email@example.com for more details.